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General Terms of Use

V1 – November 2018

Please read these General Terms of Use (“Terms of Use”) carefully before using this website (the "Site"). Using the Site indicates that you accept these Terms of Use. If you do not agree to these Terms of Use, stop using the site immediately.

If any changes are made to these Terms of Use, the revised document shall be posted here with an updated version number and effective date. If significant changes are made to these Terms of Use, we may also use other means to notify you of this, such as sending an email or a notice on the Site homepage.


1. Information about the Site

This Site is operated by MyIdeals Limited ("we", "our" or "us"), registered in Scotland under company number SC609804, with a registered office at 4 Roseburn Terrace, Edinburgh, EH12 6AW.

2. Ownership

The Site, any of its content, and the infrastructure utilised to provide the Site are proprietary to us, our affiliates, Merchants, and other content providers. Those works are protected by copyright laws and agreements. All such rights are reserved.

By using the Site and accepting these Terms of Use, you are granted permission to print and download extracts from the Site for personal non-commercial use on the basis that you agree note to reproduce, distribute, create derivative works from, publicly perform, publicly display, license, sell, or re-sell any content, software, products, or services obtained from or through the Site without the express permission of MyIdeals.

3. Third party content

MyIdeals are not liable or responsible for any third party content on the Site. Third party content includes, for example, comments posted by other users, information provided by Merchants and advertising. Links to other sites which are provided by third parties may be included on the Site. These links are provided for your information only and access to them is at your own risk. We hold no liability or responsibility for the content of third party sites.

4. Access to the site

MyIdeals retains the right, at our sole discretion, to restrict access to or use of the Site or an account to anyone who in our opinion, has failed to comply with these Terms of Use.

Whilst we do our utmost to keep the Site and your account accessible, the Site and/or your account may be unavailable from time to time. You understand and agree that there may be interruptions in service or access to your account due to circumstances both within our control (for example Site maintenance) and out with of our control. We shall not be liable if for any reason the Site is unavailable at any time.

5. Your Status

As a condition of your use of the Site, you warrant that:

  • • you are at least 18 years old;
  • • you are legally capable of entering into a binding obligation;
  • • you are resident of the UK and are accessing the Site in the UK;
  • • your use of the Site will comply at all times with these Terms of Use;
  • • you will only make legitimate purchases for either your own use or as a gift for another person;
  • • all information you submit to the Site is accurate and you will ensure at all times that it is up to date;
  • • you have the right to provide any and all information you submit, and all such information is accurate, true, and current;

6. Your Account

You may only create and hold one account. This must be for your personal use. You are responsible for ensuring that your account information is correct and is kept up to date. You must treat your user details, including password and any other information as confidential, and you must not disclose it to any third party. You must not: (a) impersonate or attempt to impersonate another person (b) use another person’s account; (c) allow another person to use your account; (d) disclose your password to anyone else.

You accept responsibility for all actions or transactions performed using your account. If you suspect that someone else may have access to, or has used your password or account, you must notify us immediately. You can do this using the “Contact Us” form on the Site ( Please select ‘I require assistance with my MyIdeals account’

from the drop down menu and complete all required fields of the form.

In your account Dashboard, you have options to edit or delete your personal information, including your contact, billing and shipping information, and to edit your newsletter preferences.

7. Your Conduct

All interactions on the Site must be in accordance with these Terms of Use. The following activities are strictly forbidden on the Site and constitute violations of these Terms of Use:

(a)   submission of any content (i) that is false, misleading, slanderous, discriminatory, threatening, aggressive, abusive, encourages violence, racial or religious hatred, or conduct that is a criminal offence or is otherwise unlawful, offensive, pornographic, in breach of privacy; or (ii) that breaches any intellectual property rights or laws, such as copyright and trademarks; or (iii) which is harmful to the functionality of the Site (including, without limitation, viruses, Trojan horses, destructive components, corrupted data or other malicious software);

(b)   Accessing or attempting to access data which you are not authorised to access;

(c)   Monitoring the site for data gathering purposes; collecting personal information, User Content or Merchant Content;

(d)   Malicious or illegal acts against the business activities or reputability of MyIdeals or Merchants

MyIdeals retains the right, at our sole discretion, to delete any content submitted by you from the Site and/or system.

MyIdeals holds no liability or responsibility to any third party, for the content or accuracy of any content submitted by you.

8. Privacy

We are committed to protecting the privacy and security of our customers and site visitors. Our Privacy Policy outlines how we may collect, use and store your data, and can be found at

9. Disclaimer of Warranty

You agree that use of the Site is at your own risk. Neither MyIdeals nor its affiliates or any of their respective directors or employees warrant that use of the Site will be secure, virus-free, error-free or uninterrupted, nor do they give any warranties of any kind in relation to the materials or content on the site, including without limitation, Merchant information, Voucher Products and their descriptions or other content provided on the Site. Material and content on the Site is for information only and does not represent advice. You should carry out your own research and checks in relation to any information contained on the Site and use your own judgement before making any decision on the basis of what you observe. 

10. Limitation of Liability

In no circumstances shall MyIdeals, its affiliates or any of their respective directors or employees be liable for any, whether direct or indirect, loss of income or revenue; loss of profits; loss of business; loss of anticipated savings; loss of data; waste of staff time; or indirect, special or consequential loss arising through, or in connection with any of the following: (i) your use of the Site, the content and any information contained on the site or submitted by you to the Site; (ii) your inability to use the Site; (iii) alteration or deletion of material submitted on the Site; (iv) the Voucher Product and/or any other products and/or services for which a Voucher can be redeemed at a Merchant; (v) any improper use of the information you provide to the Site; or (vi) these Terms of Use. MyIdeals’ total liability in respect of any loss or damage under or in connection with any Voucher, Voucher Product and/or any products and/or services for which a Voucher can be redeemed at a Merchant, howsoever arising, shall not exceed the amount paid for the applicable Voucher. These liability limitations do not affect any liability which we may have for death or personal injury arising from our negligence, fraud or any other liability which cannot be excluded or limited by law.

11. Account Termination

Any violation of these Terms of Use, including, without limitation (i) failure to maintain updated and correct information about your account (ii) if we reasonably believe that you have committed or attempted to commit an act of fraud against us or any Merchant may result in us terminating your account in our sole discretion. Accounts will terminate automatically in the event of the account holder’s death.

If you wish to terminate your account, you must inform us via the “Contact Us” form on the Site (, providing a clear statement in the ‘My Message’ field, using the standard template detailed below. Please select ‘I require assistant with my MyIdeals account’ from the drop down menu and complete all required fields of the form.

Standard termination template:

Dear: MyIdeals Limited

I herein give notice that I wish to terminate my MyIdeals account.

Name of Customer: [insert name]; Address of Customer: [insert address]; Email Address of Customer: Date: [insert date]

In the event of the termination of an account for any reason the accrued rights, remedies, obligations and liabilities of the parties as at termination shall not be affected.

12. Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations that is a result of an event or a series of events beyond our reasonable control, including but not limited to: weather conditions, elements of nature or acts of God; acts of war, terrorism, insurrection, civil disorders, riots or rebellion; embargoes or quarantines; labor strikes; failure, error or disruption of computer hardware, networks or software.

13. Validity of these general terms

If any part or provision of these Terms of Use is found to be unlawful or unenforceable, this shall not affect the validity of any other part or provision.

14. Applicable law and jurisdiction

These Terms of Use are governed by Scottish law. Any dispute arising from, or related to these or to any Voucher contract shall be subject to the exclusive jurisdiction of the courts of Scotland.